COBRA
Administration

Reduce your risk and liability while freeing valuable time and resources.

COBRA administration features that benefit you:

Carrier Terminations & Enrollments

Open Enrollment Assistance

Online Payment Options

Portal is Available 24/7/365

Add Participants & Update Rates

Download Notices & Reports

COBRA is the most commonly outsourced HR function. Since 1995, BASIC has developed the best practices for COBRA, ensuring consistent and reliable compliance. BASIC takes the majority of liability off of employers.

Noncompliance is expensive

Penalties

TAMRA penalties are $100 per day per violation
ERISA penalties are $110 per day per family member

Beyond Fines

Lawsuits leading to monetary judgments, attorney’s fees, and court costs
Obligated to pay medical bills if you can’t prove you offered COBRA within the DOL requirements
Insurance carrier can recover claim payments if COBRA was offered too long or accepted late payments

We exceed DOL COBRA notification time frame guidelines

Non-availability of coverage notice
Termination of COBRA continuation coverage notice
Payment coupons
Failure to elect COBRA notice
Late payment notice

Notice of COBRA premiums short by an “insignificant amount”
Notice of change of COBRA premium
Individual conversion policy notice
Required California notices
Alternative coverage options (if available)

Best-in-class service

Relationship Managers available for large groups or clients of one of our preferred referral partners
Toll-free support with below industry average hold times
Readily available customer service representatives for you and your COBRA participant

Integration With Consumer Driven Accounts (CDA)

BASIC CDA is now a single sign-on solution that lets employers manage Benefits and Benefit Continuation (COBRA) services – no more switching between systems!

Access benefit accounts and COBRA plans online or from our mobile app
Eliminate the need for multiple management platforms and logins

BASIC Benefits App

With a single app, participants can manage all their BASIC benefit accounts and COBRA plans.

Participants can request and submit manual reimbursements or select Picture to Pay provider.
Check expense eligibility anytime, anywhere.
Lock or unlock the BASIC card if lost, stolen, or found.

MyCash

MyCash is an unrestricted post-tax reimbursement account linked to participants’ BASIC Cards.

Reimbursements are deposited directly into the participants’ MyCash accounts and are faster than check or direct deposit!
Participants can pay COBRA premiums with their MyCash balance, credit and debit cards, setting up auto-pay, and more!
Participants can use their BASIC Card to access MyCash funds or they can be transferred to another bank account.