Click on the administration office below to access that location portal.

Each portal has custom links for account access and administration forms. You can bookmark that portal’s URL for easy access in the future.

Headquarters

Portage, MI



View Services

Flex: (800)372-3539

HRA: (888) 472-0777

HSA: (888) 472-4001

COBRA: (877) 262-7202

FMLA & Absence Management:
(888) 472-3652

Sales Support: (888) 602-2742

BASIC pacific

Roseville, CA



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COBRA & Retiree Billing: (800) 574-5448 option 1

COBRA Broker and Client Support: (888) 699-7755

FSA/HSA/HRA/Commuter: (800) 574-5448 option 2

BASIC NEO

Akron, OH



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FSA: (800) 775-3539 option 1

COBRA: (800) 775-3539 option 2

HRA: (800) 775-3539 option 3

HRA: (800) 775-3539 option 4

BASIC
Compliance & Payroll

Grand Rapids, MI



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Payroll Plus: (888) 920-7707

ACA or ERISA: (877) 729-7651

HR Assist Plus:  (269) 488-6737

BASIC New England

Warwick, RI



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COBRA: (401) 921-3514

BASIC Gatekeeper

Nixa, MO



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Timekeeping & Payroll:
(417) 725-4022 option 2