FMLA Dashboard Release

December 2011


Landing Page

  • Layout Based on System Access – When a user visits the landing
    If you need FMLA Administration,
    look no further.

    BASIC has the experience, depth, reliability and results
    you are looking for.
    We have different plans to fit every budget.

    When results matter – BASIC FMLA Freedom

    Beginning with the initial employee call-off, we administer all aspects of FMLA allowing you to focus on the strategic development of your workforce. Our FMLA Freedom model collects all unplanned absences directly from employees through the use of an Interactive Voice Response (IVR) system.


    When compliance matters –

    FMLA EASE is a high support and compliance model designed to fully manage all types of FMLA events and circumstances after receiving event data from the employer.

    page, they will see stats based on their system access. FMLA only users will see just the FMLA stats; Call Off only users will see just the Call Off stats and charts.

  • Work Week for Call Offs – The landing page has been updated to match the call off page for the work week, Monday to Sunday.

Administrative – Access Rights Page

  • Available Access Options – Removed features that are not currently in use.
  • Viewable Pages –The Viewable Pages section now correctly shows at a glance what kind of page access a user will have.
  • Departmental Access – A new facility dropdown list is available to those companies with facility locations stored in our system. If a facility is selected from the list when an administrator’s access rights are being set up, then that “facility level” administrator will only be able to assign other users to departments within the specific facility/location which they were assigned.
  • Text Messaging – If enabled Administrators now have the ability to set other users to receive text messages. A mobile number is required in order to set a user to receive texts.  Administrators can also set a user’s text availability schedule for receiving texts. The ability to receive text message may depend on phone carriers and phone settings. If a supervisor is enrolled in text messaging they will receive
    a single text message for each employee, in their assigned department(s), that reports an absence. Text messaging, like email, should not be relied on in it entirety, as a means of being notified of call offs because of the technical issues that can arise in the message delivery. Please refer to the dashboard for all live information. Additional fees will apply, please contact your client adviser if you would like to enable this feature.

1.       Call Offs Default- Previously the default time-frame for call offs was 6 months. This has been changed to the current work week, Monday thru Sunday.

2.       Search By Name / Auto Complete – Previously, if searching by name, a specific name needed to be selected from the auto complete list. Now, searches can be made based on partial names or even single letters. The auto complete list will only show available Last or First names, depending on which option is chosen.

3.       No Data Found – Occasionally, there will be no call off data for a given search. If this is the case, a message will display notifying the user that no data was found, with instructions for broadening the search.

4.       Complete vs. Incomplete Calls – A drop-down list now appears with a caption of “Call Filter:”. This list can be used to filter call offs based on whether the call was completed or incomplete.  By default, all calls are shown.  However the user would select one of the other options from the list to filter the calls listed in the search. 

5.       Paging Controls – Previously, in the call off table header, there was a “Jump To” control, allowing the ability to jump to any page in the results. There was also a label in the header that displayed the current page and total pages, i.e. “Page: 1 of 1”. These two controls have been consolidated into a new control that displays the current page and total pages, but the current page is a drop down that will allow a user to jump to any other page.

6.       Data – Previously, call offs were being returned sorted by employee name. Now, the call offs are returned sorted by pick up date with the most recent calls appearing first. Confirmation number is now part of the main table. Call offs are now grouped into a selection of types.  The types are absence, leave early, paper work, tardy, and unknown. Absence date and type are displayed on the main table, but if a user hovers over the absence date, they will see a popup displaying the absence reason and the appropriate time information for the absence type, along with a notification if the call was incomplete. 

7.       Department Filter: Supervisors and Administrators who are assigned to multiple departments will now have the ability to filter by a specific department.

Call Detail

  • Employee Name Search – The call detail page now features an employee name search with auto complete capabilities, allowing the selection of a specific employee. By adding this search, users can now go directly to the Call Detail page if they have a specific employee to view calls from.  This eliminates the need to load all of the call offs, search for the employee in the list, and click one of that employee’s calls just to see the call detail.
  • Call Note – Administrators and supervisors now have the ability to type in a note for a specific call.  In order to delete a note that has already been stored, the user needs to delete all of the text from the note box and click “Update Note”. Notes will be included in the export of the call details and call offs export.
  • Employee Call Summary Table – The Absence Type has been added as a field to the employee call summary table.

FMLA Detail

  • Name Quick Search – As a user types in the quick search box, an auto complete list will display available first or last names, depending on the option chosen. Users can still search based on any value, however, if performing a broader search you may enter a partial first or last name.
  • Paging/Filtering Controls – Previously, in the FMLA detail table header, there was a “Jump To” control, allowing the ability to jump to any page in the results. There was also a label in the header that displayed the current page and total pages i.e. “Page: 1 of 1”. These two controls have been consolidated into a new control that displays the current page and total pages, but the current page is a drop down that will allow a user to jump to any other page. The “View All / Close All” radio buttons used to expand and collapse all claims have been replaced by an arrow button in the table header.
  • State and Company Leave – The FMLA data table now displays a Hours Used/Remaining column with 3 sub-columns: Federal, State, and Company. Total hours used and remaining will be displayed for all three FMLA plan levels, if a plan exists for an employee. These 3 sub-columns will only display data if the employee state and/or company allow for additional or concurrent leave.
  • Department View – Departments will be combined in the FMLA detail table for those companies which store two different department values for employees. All searching will still be based on the main department.
  • State and Company Leave – Standard hours, hours used, and hours remaining now appears for State and Company leave plans within the General FMLA Information section.


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