Published June 2009
BASIC was founded in 1989 and is headquartered in Portage, Michigan. Since our modest beginnings, we have grown into one of the largest TPA’s of our type and now serve over 9,000 clients in 45 states.
A unique part of our business model is our Regional Sales Directors. They are located in the various marketing regions that we serve and are available to agents and employers alike.
Our staff of over 80 professionals is committed to providing best in class service to both the agents and employers we serve. From our dedicated account representatives, processors, sales staff and management team, we offer an unparalleled experience for those who choose to do business with us.
We offer administrative services for:
- Flexible Spending Accounts
- Health Reimbursement Arrangements
- COBRA and Retiree Billing
- Health Savings Accounts
- Family Medical Leave Act (FMLA)
- Premium Consolidation
- HR Outsourcing/ASO Services
- Dependent Verification
In addition, we offer BASIC GURU to our agents, which is a proprietary, web based, Agency Information System.
When choosing a Third Party Administrator (TPA), we think there are a number of important things that you need to know; especially in today’s business environment, there have been a number of our competitors who have sold, merged, or gone out of business.
Certainly, when choosing an Administrator, cost, administrative capability, and flexibility are important considerations. An often-overlooked factor is compliance.
When an employer outsources its needs to TPA, conventional thinking is that the liability for remaining compliant has been outsourced too. While most all administrators will assume liability for compliance issues, the liability is on behalf of the employer. This means that first responsibility always remains with the employer. This is an important distinction and a critical question for your TPA. BASIC’s reputation for making sure administration services follow compliance guidelines is legendary. We will never put our clients at risk in the interest of expedience.
We have flexible operating systems that allow us to tailor most of our services to meet our clients’ needs. We will not tell you that we can do something that we cannot do.
BASIC has 20 years of proven experience in our industry with a track record of annual growth that has exceeded 15% a year. Our conservative financial decisions have allowed us to remain independent with little debt while continuously investing in people and technology. Our own internal staff manage IT systems and we have built in redundancy for our technology, including an onsite backup generator that ensures that we are available to you should disaster strike.
We look forward to serving you now and in the years to come.
Join us in celebrating our 20th Anniversary!
Click this link to reserve your space at our Breakfast Seminar July 22nd.
(please note that the seminar is being held in Kalamazoo, MI)