Sign Up / Sign In

• Visit cdaclient.basiconline.com. Note: Chrome is the preferred browser.
• Before you can sign in for the first time, you must sign up for an account. Locate the area that asks First time here? and click the green Sign up link.
• Enter your email address and create a password.
• It is important that you review your individual plans once your records are available. BASIC requires that you audit the tiers and payment amounts (premium amounts) that are established and notify us immediately if any updates are required.

New Client Webinars

As part of our New Client Onboarding process, we offer a complementary training session. This interactive session helps ensure the success of your plan right from the start. It provides you with the opportunity to ask questions about your new plan and explains how to use many critical administrative features, including the Benefit Continuation Services website and much more.

Federal COBRA
TIME: Mondays from 2:00pm EDT to 3:00pm EDT — Register for a webinar here
TIME: Fridays from 11:30am EDT to 12:30pm EDT — Register for a webinar here

State Continuation
TIME: Wednesdays from 10:00am EDT to 11:00am EDT — Register for a webinar here
TIME: Thursdays from 2:00pm EDT to 3:00pm EDT — Register for a webinar here

Administration Resources

• The Client Administration Manual includes instructions on how to manage your payment plans online.
• In order to access your payment plans online, your contacts need to be set up with the appropriate user access. Go to Settings › Manage Users in your account or complete a User-System Access Change Form.
• If we do not have your bank information on file yet, complete an ACH Authorization for Remittance Account Transfer form so you can schedule electronic transfers from your Remittance Account directly to your bank!
• Keep up on HR and benefit regulations on our regulation web page.

BCS Migration Resources

• For BASIC clients who completed the BCS Migration, we’ve collected answers to Frequently Asked Questions.

Forms

Download these important documents for the setup of your BASIC COBRA plan.

• COBRA Premium Collection Form
• COBRA Employer Notice of Qualifying Event
• COBRA Employer Notice of Qualifying Event – Takeover
• Request for General Initial Notice of COBRA Rights