Alert: Historic high volumes are causing delays in mailing through the U.S. Postal Service. Instead of sending checks or paper claim forms to BASIC, we advise our clients and participants to utilize other payment methods like ACH and electronic forms of claim submittal to avoid delays in processing.
Mail:
BASIC
*PO Box 6278
Monona, WI 53716
*Payments are not accepted at the PO Box listed. Please contact us to find out where to send payments.
Call Us: 800-444-1922
BASIC CDA – 800-372-3539 | Claims Fax: 269-372-0716
BASIC COBRA – 866-857-6351
BASIC FMLA & Absence Management – 888-472-3652
Compliance – 877-729-7651
Sales Support – 888-602-2742