EDI File Transmission and Notification
Transmission: Files must be transmitted by SFTP. (FTP with PGP encryption is available if SFTP is not an option). Also, PGP at a file-level can be added to sending with SFTP if requested for extra security, but file-level encryption is not set up by default. (We prefer a custom TCP port for the Secure FTP, but can support the default port of 22, by adding the public-facing IP address of the server doing sending into our firewall. In that case, the sending party must make a note to let us know of any change to that IP address or range, or established feeds could stop working without warning).
Notification: We request that the vendor doing the sending of EDI files is able to send an email notification when new files are sent, with the number of records in the file(s) if possible. An email address for notification will be provided per Line Of Service, as part of a new set up.
Vendors with existing SFTP Feeds with BASIC: If you have an existing SFTP feed with BASIC, we request that you use the existing feed for new mutual clients wanting to set up an EDI feed. Ideally, you will already have the password securely stored for reference, and access to our template and recent past setups to allow for consistency in setting up new clients. We can help though if you have new questions about a new setup.