If your benefits are administered through the BASIC NEO office, you can submit any form or file here through our secure website. Just fill out the requested fields and upload your file! If submitting data files, please note that the preferred file format for such files is Microsoft Excel (.xlsx or .csv).
If you experience issues with uploading a .xls Excel file, please try re-saving the file as .xlsx (Excel Workbook) and try again
Please Note: This upload portal only routes files to the BASIC NEO office, located in Akron, Ohio. If your benefits are administered out of a different BASIC location, you’ll need to contact that office for instructions on how to submit files.
Do not password protect files. This site is fully encrypted and your files are transmitted securely.