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Welcome to BASIC
Please Note

Payments are not accepted at the PO Box listed. Please contact us to find out where to send payments.

Contact Us

PO BOX 6218
Monona, WI 53716

Call Us:
Local (Akron, OH): 330-864-0690
Toll Free: 800-775-3539
Fax: 330-572-8125

Service Departments:

BASIC CDA: 800-372-3539

BASIC COBRA: 800-775-3539 option 2

Thank you for contacting BASIC. If you’re a BASIC client experiencing issues with your BASIC Card or CDA upgrade: Clients please click here | Participants please click here. If you need additional assistance, please call 800-372-3539 – (800-FSA-FLEX).

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