Welcome to BASIC

We’re bringing your Benefit Continuation Services (BCS) experience into the future.

BASIC’s revolutionary Consumer Driven Accounts (CDA) platform is designed to help you work smarter and faster.

What can you do to prepare? Review the content provided below, and be sure to check back often as we will be adding more material closer to the migration date.

For Employers

BCS Migration Webinars

Sign up for an interactive, guided training session to ensure you have the information you need to know about the migration and how to manage your plans in CDA as soon as you have access. Two options are available depending on your offering:

Federal COBRA — Register for a webinar here

State Continuation Register for a webinar here

Administration Resources

Once the migration is complete, you’ll have access to manage everything for your Continuation Services offering right in CDA. For some functions, we also have forms (fillable PDF) available. To find these, visit our Benefit Continuation welcome page.

For Individuals

Check out the materials below to prepare yourself for the upcoming move!

  • Accessing CDA – Familiarize yourself with these instructions on how to Sign Up and Sign In so you’re ready to go.
  • FAQs – Answers to Frequently Asked Questions about the BCS Migration.
  • Participant Reference Guide – Helps you navigate your continuation coverage on web or mobile.


For timing and other updates, call our automated Interactive Voice Response (IVR) line at 888-510-2376 or contact Customer Care.

Did you know that our Consumer Driven Accounts (CDA) platform lets you manage accounts like FSA, HRA, HSAs – including continuation (COBRA) accounts within one experience, which means no more toggling between multiple admin systems?

Click here to learn more and receive a quote on our over 30 in-demand benefits available in CDA!