How to submit reimbursement requests:
||Our exclusive claims reimbursement fax number is 330.572.8125.
||Email completed claim form and receipts.
here to access your account on our web portal.
You may also download our mobile app by searching BASIC NEO in the app store.
||Send your completed claim form and receipts to:
525 N. Cleveland-Massillon Road, Suite 204
Akron, OH 44333
Orthodontia expenses? Learn the how to submit Orthodontia Claims to NEO for Reimbursement.