Welcome to BASIC - CA and Akron, OH Locations

How To Submit a Claim

How to submit reimbursement requests:

FAX: Our exclusive claims reimbursement fax number is 330.572.8125.
EMAIL: Email completed claim form and receipts.
    • Click

here to access your account on our web portal. 

    You may also download our mobile app by searching BASIC NEO in the app store.
MAIL: Send your completed claim form and receipts to:
525 N. Cleveland-Massillon Road, Suite 204
Akron, OH 44333
Orthodontia expenses?  Learn the how to submit Orthodontia Claims to NEO for Reimbursement.