Welcome to BASIC - CA and Akron, OH Locations

HR Portal


FSA Login

Employer Account

Use the HR Portal  to access FSA reports and employee account information.
Use the HR Reporting Tool to communicate FSA elections, terminations and changes.

Participant Account

Use the Secure Portal to review your claims history, submit claims online, edit/add bank information and download forms


COBRA Login

Employer Account

Use the COBRA Web Portal to report COBRA events (additions, terminations, etc.), or to access reports, notifications and participants’ information.

Participant Account

Use the COBRA Web Portal to review your current status, paid-through date or to make your payment online.


HSA Login

Employer Account

Use the secure online portal to access HSA reports and employee account information.

Participant Account

Log in to your Participant Portal 
to view your HSA activity, initiate an HSA contribution or distribution, or manage investment accounts.


HRA Login

Employer Account

Use the HR Portal  to access HRA reports and employee account information.

Use the HR Reporting Tool to communicate HRA elections, terminations and changes.

Participant Account

Use the Secure Portal to review your claims history, submit claims online, edit/add bank information and download forms.

Login help

If you need any assistance logging in or navigating your web portal, please feel free to contact NEO.

Create a Login

To obtain a username and passsword call or email NEO at  1-800-775-3539 or admin@basicneo.com.