How to submit reimbursement requests:
| FAX: | Our exclusive claims reimbursement fax number is 330.572.8125. | 
| EMAIL: | Email completed claim form and receipts. | 
| ONLINE: | 
 here to access your account on our web portal. 
  | 
| MAIL: | Send your completed claim form and receipts to: BASIC NEO 525 N. Cleveland-Massillon Road, Suite 204 Akron, OH 44333  |