Welcome to BASIC – Pacific Location

Contact Us


PO BOX 6557*
Monona, WI 53716

*Payments are not accepted at the PO Box listed. Please contact us to find out where to send payments.

Call Us:

Toll Free: 800-574-5448

Local Telephone: 916-303-7090

Customer Service:

BASIC COBRA & Retiree Billing:
800- 574-5448 option 1

BASIC COBRA Broker and Client Support:
888- 699-7755

BASIC CDA: 800-372-3539

Thank you for contacting BASIC. If you’re a BASIC client experiencing issues with your BASIC Card or CDA upgrade: Clients please click here | Participants please click here. If you need additional assistance, please call 800-372-3529.

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