Testimonials

Read some testimonials from a few BASIC clients below. Want to have your testimonial added or learn more about working with us? Contact a BASIC representative today!

Payroll – FMLA – FSA – HSA

“BASIC has administered Advanced Cardiac Healthcare’s FSA, HSA, and FMLA for years! Now that they offer payroll, we could not be happier. The fact that our employees can access their payroll 24/7 through the web is extremely convenient and really eases up HR responsibilities. We love having all of our HR information in one place and reporting to one TPA, especially BASIC.

They really care about their customers and making sure that we are fully educated through complete training and their free educational webinars.”

- Advanced Cardiac Healthcare PLC

FMLA – Absence Management – COBRA – FSA

“SAF-HOLLAND has used BASIC for COBRA and FSA administration since 2003. This outsourcing relationship has allowed our Human Resources department personnel to focus their time supporting and addressing the needs of SAF-HOLLAND employees and rely on BASIC to handle the complexities associated with COBRA notifications and FSA reimbursements. Everyone at BASIC is always eager to help and quick to respond to our requests for assistance or information.

Thanks to BASIC, SAF-HOLLAND has peace of mind knowing that our COBRA and FSA administration needs are being handled professionally and timely.”

- SAF Holland Inc.

FSA – HRA – COBRA

“With over 6,000 employees it is essential to have an experienced, reliable, third party administrator. As our needs have grown, we trusted BASIC to provide more services. They now administer our Flex, HRA and COBRA. A single administrator is much easier than dealing with several different TPA’s. Their staff are truly experts in benefit administration and their response time is great!”

- Archdiocese of Indianapolis

ACA Elevate: 6055/6056 Reporting

“BASIC’s Customer service was responsive and friendly. Their service was very easy to use. BASIC’s representatives were flexible, knowledgeable, informative, and competent. It was wonderful to not have to worry about ACA at year end!”

- Hegira Programs Inc.

ERISA Essentials

“Walton International Group has been a long time customer of BASIC.  The customer service can’t be beat.  They are hands down the best third party provider we’ve ever used.  The ERISA package is money well spent.  They keep you informed on all the compliance issues and deadlines.  We have found their ERISA Specialists to be very knowledgeable and helpful.  We would highly recommend BASIC’s ERISA package.”

                                                                                                                                        - Walton International Group (USA), Inc.

FMLA

“HealthPlus of Michigan became a customer of BASIC a few years ago, utilizing the FMLA Ease Plus along with the complete Absence Management system.  From the initial set up to dealing with issues, BASIC has always provided excellent service.  Their knowledge and experience was extremely helpful and they were flexible in developing a system that suited our needs and unique requirements.  The ability to track absences easily with the automated call-off line and dashboard, along with the FMLA administration that they provide has significantly reduced administrative challenges, time and expense.  We have been very pleased with their services and would highly recommend them.”

- HealthPlus of Michigan

FSA – COBRA

“At Magna, we had four different vendors for Flex and COBRA services; we chose to consolidate with BASIC. A company of our size needs a TPA that specializes in Flex and COBRA. BASIC had all the key components we require for a successful partnership; advanced technical abilities and systems, responsiveness, flexibility and regulation expertise. If they can support Magna with its diversity and radical decentralization across the US, they can support anyone.”

- Magna International of America

ACA Elevate: 6055/6056 Reporting

“BASIC was extremely helpful in  getting our ACA service set up. The spreadsheet was a terrific tool and was extremely helpful in reporting ACA payroll information  BASIC’s compliance experts were always available when I called and very helpful with suggestions and comments to ensure our ACA was reported correctly.  The value proposition was terrific. BASIC made ACA Compliance easier than I thought it would be and at a great price!”

- Portage Country Club

ACA Elevate – ERISA - COBRA – FMLA

“Our company works with BASIC for COBRA, FMLA, ACA and ERISA services.  BASIC was extremely helpful in getting our ACA service setup for the first year of reporting.  Our current TPA was unable to get our reporting completed by the deadlines and at the 11th hour BASIC stepped up and took on our account.  They completed the reporting accurately and on time, reducing the stress we were under to get the filings submitted.  The Customer Service at BASIC is undeniably the best I have encountered.  Each time we make a call to BASIC, someone answers the phone.  It’s refreshing not to be sent through a call tree, or voicemail.

            - Walton International Group (USA), Inc.

FSA – COBRA – FMLA

“BASIC has provided Western Michigan University staff good solid service on a daily basis for over eight years. As the Director of Human Resources, I rely on BASIC to assist with the increasing challenges of COBRA regulations and Internal Revenue Code. Our staff has shown increased interest in our Flex plan, as we move to more of a cost sharing health plan. I look forward to many more years with BASIC as one of our reliable business partnerships.”

- Western Michigan University

My HR Storage

“After reviewing many cloud based HR Systems for insurance brokers, I am pleased to recommend My HR Storage. The system is easy to set up and completely customizable for each client. The integration with an Agency Management System is a great benefit. My HR Storage allows for my clients to have a complete HRIS, Compliance and Benefit Management tool. A Property & Casualty Agency will benefit from the accident reporting, workers compensation and OSHA resources for current clients and prospects. With companies like ADT, Paychex and Zenefits trying to “poach” your clients, My HR Storage will give you the edge on other agencies and keep the “poachers” out.”

- Whitaker Lachance | Acrisure

COBRA – FSA

“BASIC has provided Scottsdale Healthcare with excellent customer service for over 7 years. As one of the first providers to offer the debit flex card, BASIC was ahead in the industry and continues to be innovated in the response to the needs of our rapidly growing staff members. As our COBRA administrator, BASIC’s online administration is simple and efficient, and shows their commitment to assist Scottsdale Healthcare in becoming paperless!”

- Scottsdale Healthcare

FMLA – HRIS – Payroll

“I wanted to take this time to thank all of you for all your support, quick responses, professionalism and go out of your way attitudes to help. It is companies like Basic that make the working world a better place and a lot less stressful for customers. Please accept my gratitude for all that you have done for Xpressbet and me.”

- Xpressbet